FAQs
Category: Management
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Can netPrefect manage Dell hardware?
Yes, using SNMP.
netPrefect™ doesn’t currently support the Dell DRAC lights out card, although this is on our roadmap for the future.
Do you have plugins for specific backup software packages?
Not at this time.
However, if the package you use is able to provide its notifications to netPrefect™ via one of its standard transports, then netPrefect™ can...
Does it have built in email support?
Yes, netPrefect™ can be set up to forward alert information automatically to one or more email accounts through an SMTP server that you designate.
What firewall configuration needs to be in place?
netPrefect™ requires no firewall configuration over and above that which will normally be in place to allow general web access through ports 80 and 443
Does netPrefect support remote desktop?
netPrefect™ allows remote desktop connections to the managed devices from the GUI.
The remote desktop connection is tunnelled via the GUI Engine and...
Does netPrefect replicate exactly what you would see if you were on site at the client?
Yes, netPrefect™ can be configured to show a managed device and its subsystems (disk, memory network interfaces etc) and their status.
Can you actively reboot the server through netPrefect?
Yes, SNMP and WMI both allow the facility to reboot the device, if the device itself has been configured to allow it.
Additionally, the HP iLO transport will...