netPrefect for MSPs

netPrefect™ helps you deliver optimum availability and quality of service through enhanced visibility and control

  • Improved customer retention through service reliability
  • Differentiation of your services when bidding for new business
  • Additional high margin revenue streams and increased cost effectiveness for the services you deliver
  • Branded with your service offering so building your image with the customer for greater retention and margin
  • Gives the ability to monitor and manage the widest range of devices on the network from one platform giving an advantage when bidding for new business.
  • UK development and support team to help with implemenation and customisation.

Many organisations are increasingly turning to specialist services providers to provide the expertise and capability to manage key aspect of their IT systems. Cyclone has developed netPrefect™ with this key trend in mind.

netPrefect™ provides full remote monitoring and management (RMM) capabilities with concurrent licensing either monthly or annual fully supported leased licensing and usage-based operational capability provide flexible and cost-effective ways to deploy and bill for managed services.

These capabilities, combined with netPrefect™s rich and comprehensive features, enable IT managed service providers to deliver higher levels of assurance and service to as many customers and devices as needed using inbuilt clustering technology for scalabilty and fault tolerance.

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Improved customer service at reduced operating costs

MSPs need to provide customers with a comprehensive end-to-end service that exceeds their expectations. Providing 24/7 monitoring and management of the core IT infrastructure is essential to maintain the highest levels of customer service. This becomes increasingly difficult and costly as the scope, range and complexity of the services offered increases.

Increased customer confidence with netPrefect appliances

We have a range of netPrefect branded appliances to speed role out to new customers. With an appliance onsite your customer will be confident that you are watching and can reliably deliver the service level agreement (SLA) that you have signed.